{"id":1,"date":"2025-09-15T21:00:19","date_gmt":"2025-09-16T00:00:19","guid":{"rendered":"https:\/\/aeetec.com.br\/aee\/?p=1"},"modified":"2025-10-13T08:12:42","modified_gmt":"2025-10-13T11:12:42","slug":"ola-mundo","status":"publish","type":"post","link":"https:\/\/aeetec.com.br\/aee\/2025\/09\/15\/ola-mundo\/","title":{"rendered":"Suporte t\u00e9cnico"},"content":{"rendered":"\n<p>A 8 anos estamos atendendo empresas no ramo de contabilidade.<\/p>\n\n\n\n<p>Resolvendo problemas relacionados a programas do setor Fiscal, cont\u00e1bil e RH, fomos nos aperfei\u00e7oando ao longo do tempo e desenvolvendo uma metodologia eficaz que tem atendido bem a realidade destas empresas no dia a dia.<\/p>\n\n\n\n<p>Em nosso canal do Youtube temos diversos v\u00eddeos com dicas que t\u00eam ajudado as pessoas e empresas neste segmento. Caso deseje pode visitar no bot\u00e3o abaixo:<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/www.youtube.com\/playlist?list=PLetTlaSPdyVIBomXIJNDCnIq0K9TCbLIZ\"><img loading=\"lazy\" decoding=\"async\" width=\"720\" height=\"720\" src=\"https:\/\/aeetec.com.br\/aee\/wp-content\/uploads\/sites\/3\/2025\/09\/social-1834016_960_720.png\" alt=\"Icone youtube\" class=\"wp-image-1081\" style=\"width:115px;height:auto\" title=\"Canal AEE\" srcset=\"https:\/\/aeetec.com.br\/aee\/wp-content\/uploads\/sites\/3\/2025\/09\/social-1834016_960_720.png 720w, https:\/\/aeetec.com.br\/aee\/wp-content\/uploads\/sites\/3\/2025\/09\/social-1834016_960_720-300x300.png 300w, https:\/\/aeetec.com.br\/aee\/wp-content\/uploads\/sites\/3\/2025\/09\/social-1834016_960_720-150x150.png 150w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><figcaption class=\"wp-element-caption\">Playlist Dicas de Inform\u00e1tica<\/figcaption><\/figure>\n\n\n\n<div class=\"wp-block-stackable-divider stk-block-divider stk-block stk-8b69f2a\" data-block-id=\"8b69f2a\"><hr class=\"stk-block-divider__hr\"\/><\/div>\n\n\n<p><strong>Como exemplo, temos o v\u00eddeo de um erro no Receitanet BX:<\/strong><\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/Ccnw5-y1HBo?si=mQKR1iYMwT_X0S28\" width=\"660\" height=\"415\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n\n\n<div class=\"wp-block-stackable-subtitle stk-block-subtitle stk-block stk-5cb1ef3\" data-block-id=\"5cb1ef3\"><p class=\"stk-block-subtitle__text stk-subtitle\"><strong>Tipos de atendimento:<\/strong><\/p><\/div>\n\n\n\n<div class=\"wp-block-stackable-call-to-action stk-block-call-to-action stk-block stk-7cb9e41 is-style-default\" data-v=\"2\" data-block-id=\"7cb9e41\"><div class=\"stk-block-call-to-action__content stk-content-align stk-7cb9e41-column stk-container stk-7cb9e41-container stk-hover-parent\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-7cb9e41-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-00cb211\" id=\"contrato-simples\" data-block-id=\"00cb211\"><h3 class=\"stk-block-heading__text\">Contrato Simples<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-6e518ed\" data-block-id=\"6e518ed\"><p class=\"stk-block-text__text\">Para empresas pequenas, com at\u00e9 10 computadores.<\/p><\/div>\n\n\n\n<p>Este contrato \u00e9 b\u00e1sico, para atendimento remoto em hor\u00e1rio comercial, sem manuten\u00e7\u00e3o de hardware e o tempo de resposta para os chamados \u00e9 de at\u00e9 4 horas. Embora seja nossa pol\u00edtica atender sempre mais r\u00e1pido e quase que de imediato, este contrato tem &#8216;menor prioridade&#8217; nos chamados. Saiba mais clicando no bot\u00e3o abaixo:<\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-e2c4b05\" data-block-id=\"e2c4b05\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-ecf64f7\" data-block-id=\"ecf64f7\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/api.whatsapp.com\/send?phone=5511991595383\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Contato<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-call-to-action stk-block-call-to-action stk-block stk-b38c25d is-style-default\" data-v=\"2\" data-block-id=\"b38c25d\"><div class=\"stk-block-call-to-action__content stk-content-align stk-b38c25d-column stk-container stk-b38c25d-container stk-hover-parent\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-b38c25d-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-09fb30b\" id=\"contrato-full\" data-block-id=\"09fb30b\"><h3 class=\"stk-block-heading__text\">Contrato Full<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-e2df6c4\" data-block-id=\"e2df6c4\"><p class=\"stk-block-text__text\">Para empresas com at\u00e9 30 computadores.<\/p><\/div>\n\n\n\n<p>Neste contrato, atendemos remoto ou presencial, incluindo a manuten\u00e7\u00e3o f\u00edsica (hardware) dos computadores e dispositivos de rede. Este contrato tem prioridade 1 nos chamados e a resposta tem prazo de at\u00e9 2 horas, sendo o mais comum o atendimento imediato com prazos de at\u00e9 10 minutos para atender as ocorr\u00eancias. Per\u00edodo de Segunda \u00e1 Sexta-feira das 8:00 \u00e1s 18 h e S\u00e1bados das 8:00 \u00e1s 13 h.<\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-fc4a6d9\" data-block-id=\"fc4a6d9\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-3688f0d\" data-block-id=\"3688f0d\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/api.whatsapp.com\/send?phone=5511991595383\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Contato<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-stackable-call-to-action stk-block-call-to-action stk-block stk-cffabae is-style-default\" data-v=\"2\" data-block-id=\"cffabae\"><div class=\"stk-block-call-to-action__content stk-content-align stk-cffabae-column stk-container stk-cffabae-container stk-hover-parent\"><div class=\"has-text-align-center stk-block-content stk-inner-blocks stk-cffabae-inner-blocks\">\n<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-cac9123\" id=\"contrato-vip\" data-block-id=\"cac9123\"><h3 class=\"stk-block-heading__text\">Contrato VIP<\/h3><\/div>\n\n\n\n<div class=\"wp-block-stackable-text stk-block-text stk-block stk-164fb94\" data-block-id=\"164fb94\"><p class=\"stk-block-text__text\">Para empresas com mais de 30 computadores ou com atendimento para servidores e rede, incluindo telefonia, CFTV ou Controle de acesso. Os servi\u00e7os devem ser negociados de acordo com a necessidade de cada empresa.<\/p><\/div>\n\n\n\n<p>Este contrato tem prioridade 0, ou seja, est\u00e1 sempre no in\u00edcio da fila de atendimento e o tempo de resposta \u00e9 imediato. Tem prefer\u00eancia no atendimento presencial e per\u00edodo de 24\/7. <\/p>\n\n\n\n<div class=\"wp-block-stackable-button-group stk-block-button-group stk-block stk-c8f1865\" data-block-id=\"c8f1865\"><div class=\"stk-row stk-inner-blocks stk-block-content stk-button-group\">\n<div class=\"wp-block-stackable-button stk-block-button stk-block stk-d95b39c\" data-block-id=\"d95b39c\"><a class=\"stk-link stk-button stk--hover-effect-darken\" href=\"https:\/\/api.whatsapp.com\/send?phone=5511991595383\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"stk-button__inner-text\">Contato<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>A 8 anos estamos atendendo empresas no ramo de contabilidade. Resolvendo problemas relacionados a programas do setor Fiscal, cont\u00e1bil e RH, fomos nos aperfei\u00e7oando ao longo do tempo e desenvolvendo uma metodologia eficaz que tem atendido bem a realidade destas empresas no dia a dia. Em nosso canal do Youtube temos diversos v\u00eddeos com dicas [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-1","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-informatica"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/posts\/1","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/comments?post=1"}],"version-history":[{"count":7,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/posts\/1\/revisions"}],"predecessor-version":[{"id":1092,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/posts\/1\/revisions\/1092"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/media\/1007"}],"wp:attachment":[{"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/media?parent=1"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/categories?post=1"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aeetec.com.br\/aee\/wp-json\/wp\/v2\/tags?post=1"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}